FixMe.IT vs. ScreenMeet
A side-by-side comparison based on G2 review data.
| Metric | FixMe.IT | ScreenMeet |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 221 | 24 |
| Ease of use | 9.7 | 9.5 |
| Ease of setup | 9.6 | 9.6 |
| Quality of support | 9.5 | 9.1 |
| Meets requirements | 9.2 | 9.3 |
| NPS | 82.272727 | 56.521739 |
| Small Business | 66.1% | 45.8% |
| Mid-Market | 31.7% | 29.2% |
| Enterprise | 2.3% | 25.0% |
| Total page views | 80 | 241 |
| Total LLM citations | 126 | 463 |
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.
ScreenMeet
Increase First Contact Resolution by 35% and solve issues in minutes not days with ScreenMeet. Our cloud-native enterprise collaboration platform provides Easy Enterprise ROI. Screen share, video chat and remote desktop all now web-based, embedded within your existing CRM/ITSM platform and globally available over AWS for a quick ROI. Create magical experiences between agents, customers and employees.