G2 Vendor Directory

FixMe.IT vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricFixMe.IT

by Techinline

NinjaOne

by NinjaOne

Overall rating4.74.7
Review count2215,553
Ease of use9.79.3
Ease of setup9.69.2
Quality of support9.59.2
Meets requirements9.29.2
NPS82.27272782.241285
Small Business66.1%46.2%
Mid-Market31.7%46.4%
Enterprise2.3%7.4%
Total page views8012,935
Total LLM citations12644,059

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros

    NinjaOne

    NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

    Pros

    • Ease of Use
    • Features
    • Remote Access
    • Automation
    • Customer Support
    • User Interface