FixMe.IT vs. Matrix42 FastViewer
A side-by-side comparison based on G2 review data.
| Metric | FixMe.IT | Matrix42 FastViewer |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 221 | 84 |
| Ease of use | 9.7 | 8.9 |
| Ease of setup | 9.6 | 8.4 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 82.272727 | 49.367089 |
| Small Business | 66.1% | 50.0% |
| Mid-Market | 31.7% | 41.7% |
| Enterprise | 2.3% | 8.3% |
| Total page views | 80 | 84 |
| Total LLM citations | 126 | 258 |
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.
Matrix42 FastViewer
Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance.
- Ease of Use
- Remote Work
- Security
- Video Conferencing
- Video Quality
- Reliability