G2 Vendor Directory

Fivestars vs. TrueLoyal

A side-by-side comparison based on G2 review data.

MetricFivestars

by SumUp.com

TrueLoyal

by TrueLoyal

Overall rating4.14.6
Review count21160
Ease of use9.09.1
Ease of setup7.69.0
Quality of support8.59.5
Meets requirements8.79.0
NPS4574.522293
Small Business52.4%53.1%
Mid-Market38.1%30.0%
Enterprise9.5%16.9%
Total page views148820
Total LLM citations8662,264

Fivestars

Fivestars is an all-in-one marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation. Reach new customers via SMS, email, and our mobile app and get them coming back—it’s marketing made easy so local businesses can compete against big box stores!

Pros

    TrueLoyal

    TrueLoyal® is a customer loyalty software solution specifically designed for brands that distribute their products through retailers they do not own. This innovative platform addresses a common challenge faced by many brands: the inability to track customer purchases and engage directly with consumers when their products are sold through third-party retailers. By enabling shoppers to scan their receipts and verify purchases, TrueLoyal allows brands to establish a direct relationship with their customers, regardless of where the transaction occurred.

    Pros

    • Ease of Use
    • Rewards Program
    • Customer Support
    • Setup Ease
    • Rewards System
    • Features