G2 Vendor Directory

Fivestars vs. Open Loyalty

A side-by-side comparison based on G2 review data.

MetricFivestars

by SumUp.com

Open Loyalty

by Open Loyalty

Overall rating4.14.7
Review count2116
Ease of use9.08.9
Ease of setup7.68.9
Quality of support8.59.7
Meets requirements8.79.0
NPS4581.25
Small Business52.4%28.6%
Mid-Market38.1%71.4%
Enterprise9.5%0.0%
Total page views148203
Total LLM citations8661,119

Fivestars

Fivestars is an all-in-one marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation. Reach new customers via SMS, email, and our mobile app and get them coming back—it’s marketing made easy so local businesses can compete against big box stores!

Pros

    Open Loyalty

    Open Loyalty is your enterprise loyalty technology partner, focused on growing CLV and Profit Margin through a gamified loyalty engine, API-first technology, and loyalty program expertise drawn from 100+ successfully implemented loyalty programs - helping you build lasting customer habits, not just short-term sales spikes. Every year, Open Loyalty helps generate $4B+ in revenue through gamified loyalty programs.

    Pros

    • Loyalty Programs
    • Features
    • Customer Support
    • Easy Integrations
    • Sales Growth
    • Ease of Use