G2 Vendor Directory

Fivestars vs. Extole

A side-by-side comparison based on G2 review data.

MetricFivestars

by SumUp.com

Extole

by Extole

Overall rating4.14.7
Review count2125
Ease of use9.09.0
Ease of setup7.69.0
Quality of support8.59.8
Meets requirements8.79.5
NPS4580
Small Business52.4%17.4%
Mid-Market38.1%56.5%
Enterprise9.5%26.1%
Total page views148320
Total LLM citations8661,177

Fivestars

Fivestars is an all-in-one marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation. Reach new customers via SMS, email, and our mobile app and get them coming back—it’s marketing made easy so local businesses can compete against big box stores!

Pros

    Extole

    Extole is an enterprise offer management platform powering personalized incentive programs across the entire customer lifecycle. Leading B2C brands choose Extole to build and optimize loyalty, referral, ambassador, promotional, and incentive programs at scale. Highly configurable and AI-accessible, Extole fits seamlessly into every team’s agentic workflow through MCP and CLI access and an in-platform AI assistant. Marketers build and track intelligent offer programs that motivate action. Product teams embed personalized offers into digital experiences to drive engagement and growth.

    Pros

    • Referral Programs
    • Customer Support
    • Rewards Program
    • Tracking Efficiency
    • Customization
    • Reporting