G2 Vendor Directory

Fivestars vs. Duel

A side-by-side comparison based on G2 review data.

MetricFivestars

by SumUp.com

Duel

by Duel

Overall rating4.14.4
Review count2122
Ease of use9.08.1
Ease of setup7.68.4
Quality of support8.59.8
Meets requirements8.78.2
NPS4554.545455
Small Business52.4%22.7%
Mid-Market38.1%68.2%
Enterprise9.5%9.1%
Total page views148238
Total LLM citations8661,075

Fivestars

Fivestars is an all-in-one marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation. Reach new customers via SMS, email, and our mobile app and get them coming back—it’s marketing made easy so local businesses can compete against big box stores!

Pros

    Duel

    Brands winning today aren’t running better ad campaigns. They’re building better relationships - with the customers, employees, creators, and fans who drive discovery, conversion, and trust. Duel is the platform that manages those relationships at scale. Duel turns a brand’s people into its growth engine. With our proprietary Advocate Intelligence Graph that understands every individual, and a comprehensive engagement and reward layer, Duel helps brands transform any act of advocacy into measurable, attributable growth. You don’t need multiple tools.

    Pros

    • Personalization
    • Customer Support
    • Engagement
    • Customer Engagement
    • Ease of Use
    • Variety