G2 Vendor Directory

Five9 Intelligent Cloud Contact Center Platform vs. Eyeson One View

A side-by-side comparison based on G2 review data.

MetricFive9 Intelligent Cloud Contact Center Platform

by Five9

Eyeson One View

by eyeson

Overall rating4.14.4
Review count62584
Ease of use8.79.3
Ease of setup8.39.5
Quality of support8.59.1
Meets requirements8.69.2
NPS41.22516659.722222
Small Business23.8%53.0%
Mid-Market56.5%31.3%
Enterprise19.7%15.7%
Total page views2,335377
Total LLM citations18,550248

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Efficiency
  • Easy Setup

Eyeson One View

eyeson is a technology leader in cloud-based video communication. eyeson provides an API video service to easily integrate live video including live media, data, documents and participants into designed layout. To secure customers performance eyeson offers the service to manage cloud capacity, scalable video coding performance and data management. eyeson provides browser-based video integrations on all desktop and mobile devices.

Pros

  • Ease of Use
  • Video Quality
  • Video Conferencing
  • Video Management
  • Time-saving
  • Intuitive