FireHydrant vs. New Relic
A side-by-side comparison based on G2 review data.
| Metric | FireHydrant | New Relic |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 143 | 584 |
| Ease of use | 8.8 | 8.6 |
| Ease of setup | 9.0 | 8.9 |
| Quality of support | 9.4 | 8.8 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 70.422535 | 59.753954 |
| Small Business | 4.9% | 27.5% |
| Mid-Market | 50.0% | 43.1% |
| Enterprise | 45.1% | 29.4% |
| Total page views | 400 | 1,950 |
| Total LLM citations | 3,940 | 25,177 |
FireHydrant
Sound the alarm, assemble the team, and work the problem — all without a single swivel of the chair. FireHydrant is the only all-in-one incident management platform that helps teams manage incidents from the moment something seems off until you’ve learned from the retro. Companies like DocuSign, LaunchDarkly, 1Password, Duo, Snyk, and many more use FireHydrant to reduce manual work, get everyone on the same page, and improve time to resolution.
- Slack Integration
- Integrations
- Ease of Use
- Automation
- Customer Support
- Alert Management
New Relic
New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.
- Ease of Use
- Real-time Monitoring
- Monitoring
- Insights
- Analytics
- User Interface