G2 Vendor Directory

FieldEdge vs. ServiceMax

A side-by-side comparison based on G2 review data.

MetricFieldEdge

by Xplor Technologies

ServiceMax

by PTC

Overall rating4.04.2
Review count87143
Ease of use8.28.6
Ease of setup7.68.4
Quality of support8.58.3
Meets requirements8.18.7
NPS40.69767445.714286
Small Business85.1%25.4%
Mid-Market13.8%39.9%
Enterprise1.1%34.8%
Total page views655477
Total LLM citations2,4774,106

FieldEdge

FieldEdge helps HVAC, Plumbing and Electrical professionals easily maximize profits and streamline Operations. FieldEdge features include customer history, a robust dispatch board, payment processing, service agreements, and more. Our mobile app gives technicians all the information they need to provide great customer service and increase efficiency on-site. Less hassle and more control, FieldEdge is the ultimate field service software to connect your team in the office and field.

Pros

  • User-Friendly
  • Easy Setup
  • Ease of Use
  • Workflow Efficiency

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access