G2 Vendor Directory

FieldEdge vs. Oracle Field Service Cloud

A side-by-side comparison based on G2 review data.

MetricFieldEdge

by Xplor Technologies

Oracle Field Service Cloud

by Oracle

Overall rating4.04.0
Review count87139
Ease of use8.28.5
Ease of setup7.68.6
Quality of support8.58.3
Meets requirements8.18.8
NPS40.69767425.6
Small Business85.1%23.0%
Mid-Market13.8%29.5%
Enterprise1.1%47.5%
Total page views655256
Total LLM citations2,4771,065

FieldEdge

FieldEdge helps HVAC, Plumbing and Electrical professionals easily maximize profits and streamline Operations. FieldEdge features include customer history, a robust dispatch board, payment processing, service agreements, and more. Our mobile app gives technicians all the information they need to provide great customer service and increase efficiency on-site. Less hassle and more control, FieldEdge is the ultimate field service software to connect your team in the office and field.

Pros

  • User-Friendly
  • Easy Setup
  • Ease of Use
  • Workflow Efficiency

Oracle Field Service Cloud

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate.

Pros