FieldAware by GPS Insight vs. ServiceNow Field Service Management
A side-by-side comparison based on G2 review data.
| Metric | FieldAware by GPS Insight | ServiceNow Field Service Management |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 33 | 179 |
| Ease of use | 8.5 | 8.6 |
| Ease of setup | 7.0 | 8.4 |
| Quality of support | 8.2 | 8.8 |
| Meets requirements | 8.5 | 8.8 |
| NPS | 51.515152 | 51.445087 |
| Small Business | 75.8% | 27.7% |
| Mid-Market | 24.2% | 35.8% |
| Enterprise | 0.0% | 36.5% |
| Total page views | 125 | 1,960 |
| Total LLM citations | 241 | 11,402 |
FieldAware by GPS Insight
Time is money, and Field Service Management by GPS Insight helps you hold onto both. Easy customer intake/management and flexible scheduling tools allow you to be as efficient in dispatching emergency jobs as you are in scheduling routine work. Web and mobile applications keep your office team connected to your field teams in real time and ensure your technicians have full access to their schedules, estimates, and work orders. Get paid before even leaving the job site with in-field payment processing – and let a QuickBooks Online sync handle the data entry for you.
ServiceNow Field Service Management
ServiceNow Field Service Management gives field service organizations one place to run the full job lifecycle — from work order creation through close-out — on a single platform and data model. Scheduling, dispatch, technician guidance, parts management, and contractor workflows all connect across customer service, field execution, asset management, and back-office settlement without manual re-entry between systems.
- Real-Time Data
- Scheduling Management
- Ease of Use
- Easy Integration
- Integrations
- Data Management