FieldAware by GPS Insight vs. SAP Field Service Management

Time is money, and Field Service Management by GPS Insight helps you hold onto both. Easy customer intake/management and flexible scheduling tools allow you to be as efficient in dispatching emergency jobs as you are in scheduling routine work. Web and mobile applications keep your office team connected to your field teams in real time and ensure your technicians have full access to their schedules, estimates, and work orders. Get paid before even leaving the job site with in-field payment processing – and let a QuickBooks Online sync handle the data entry for you.

SAP Field Service Management (FSM) is a cloud-native, mobile-first solution that optimizes the end-to-end service process, from receiving a customer request to final invoicing. It transforms reactive repairs into proactive service engagements, ensuring operational excellence in the field. Powered by AI, FSM intelligently schedules the right technician with the correct skills and parts inventory, maximizing first-time fix rates and asset uptime. It features extensive mobile capabilities for technicians, including offline access to work orders, parts lists, and documentation.