G2 Vendor Directory

FieldAware by GPS Insight vs. ServiceMax

A side-by-side comparison based on G2 review data.

MetricFieldAware by GPS Insight

by GPS Insight

ServiceMax

by PTC

Overall rating4.34.2
Review count33143
Ease of use8.58.6
Ease of setup7.08.4
Quality of support8.28.3
Meets requirements8.58.7
NPS51.51515245.714286
Small Business75.8%25.4%
Mid-Market24.2%39.9%
Enterprise0.0%34.8%
Total page views125477
Total LLM citations2414,106

FieldAware by GPS Insight

Time is money, and Field Service Management by GPS Insight helps you hold onto both. Easy customer intake/management and flexible scheduling tools allow you to be as efficient in dispatching emergency jobs as you are in scheduling routine work. Web and mobile applications keep your office team connected to your field teams in real time and ensure your technicians have full access to their schedules, estimates, and work orders. Get paid before even leaving the job site with in-field payment processing – and let a QuickBooks Online sync handle the data entry for you.

Pros

    ServiceMax

    ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

    Pros

    • Easy Communication
    • Ease of Use
    • Communication
    • Scheduling Management
    • Security
    • Easy Access