G2 Vendor Directory

FieldAware by GPS Insight vs. Salesforce Field Service and Operations

A side-by-side comparison based on G2 review data.

MetricFieldAware by GPS Insight

by GPS Insight

Salesforce Field Service and Operations

by Salesforce

Overall rating4.34.3
Review count331,253
Ease of use8.58.6
Ease of setup7.08.1
Quality of support8.28.8
Meets requirements8.58.8
NPS51.51515253.002611
Small Business75.8%22.7%
Mid-Market24.2%41.7%
Enterprise0.0%35.5%
Total page views1253,757
Total LLM citations2418,871

FieldAware by GPS Insight

Time is money, and Field Service Management by GPS Insight helps you hold onto both. Easy customer intake/management and flexible scheduling tools allow you to be as efficient in dispatching emergency jobs as you are in scheduling routine work. Web and mobile applications keep your office team connected to your field teams in real time and ensure your technicians have full access to their schedules, estimates, and work orders. Get paid before even leaving the job site with in-field payment processing – and let a QuickBooks Online sync handle the data entry for you.

Pros

    Salesforce Field Service and Operations

    Salesforce Field Service is the leading AI platform powering field service. With AI-powered insights and tools, you can enable the delivery of exceptional field experiences, boost productivity for mobile workers, and enable continuous improvement in field service operations. With an emphasis on time to value, we help you find success now and power the workforce of tomorrow. - Redefine how your customers engage: Increase customer satisfaction with online appointment booking, real-time visual remote assistance all built into AI-powered support.

    Pros

    • Ease of Use
    • Scheduling Management
    • Easy Integration
    • Real-Time Data
    • Integrations
    • Data Management