FICO Customer Communication Services vs. Textmagic

FICO Customer Communication Services deliver intelligent, scalable, two-way, automated voice, text, e-mail and mobile app notifications, with a human touch. FICO Customer Communication Services works alongside existing systems and processes to help organizations reduce fraud, collect more debt, improve customer service, and drive service renewals and product upsell.

Textmagic is a business messaging platform used by 20,000+ companies to send SMS and email campaigns, automate communication workflows, and manage two-way conversations with customers and staff. It is built for operational communication (appointment reminders, delivery updates, shift alerts, payment reminders, and lead follow-up) as well as permission-based broadcasts sent to opted-in contacts. Whether you're coordinating staff, following up with customers, or sending time-sensitive alerts, Textmagic gives your team a reliable way to do it. Up and running in minutes, no contracts required.