G2 Vendor Directory

Feelter vs. Bizrate Insights

A side-by-side comparison based on G2 review data.

MetricFeelter

by Feelter

Bizrate Insights

by Bizrate Insights

Overall rating4.84.6
Review count1137
Ease of use9.59.1
Ease of setup9.39.3
Quality of support9.79.7
Meets requirements9.39.1
NPS90.90909172.972973
Small Business45.5%29.7%
Mid-Market54.5%48.6%
Enterprise0.0%21.6%
Total page views17574
Total LLM citations0823

Feelter

FEELTER is nothing short of an earthquake in the e-commerce market. It is an engine bridging the worlds of social networking world e-commerce in an unprecedented manner At FEELTER, we are focused on improving and maximizing the business potential embedded in traffic on e-commerce websites by providing the information and support needed by internet surfers - the potential customers - in order to keep them on websites for longer and ultimately lead them to making purchases.

Pros

    Bizrate Insights

    Bizrate Insights is a voice-of-customer solution that helps ecommerce brands turn real buyer feedback into measurable growth. We offer a complete view of what’s working and what’s not, based on verified customer feedback taken at key moments across the shopping journey, from pre-purchase through post-fulfillment. Those survey responses power trusted UGC (like product reviews and Seller Ratings) and real-time KPIs we layer with in-person, expert human insights.

    Pros

    • Helpful
    • Customer Feedback
    • Ease of Use
    • Feedback Management
    • Insights
    • Customer Support