Feefo vs. Trustpilot
A side-by-side comparison based on G2 review data.
| Metric | Feefo | Trustpilot |
|---|---|---|
| Overall rating | 4.6 | 3.3 |
| Review count | 155 | 265 |
| Ease of use | 8.8 | 8.3 |
| Ease of setup | 8.9 | 8.0 |
| Quality of support | 9.6 | 7.3 |
| Meets requirements | 9.0 | 7.7 |
| NPS | 80 | 16.731518 |
| Small Business | 51.7% | 61.3% |
| Mid-Market | 38.4% | 32.2% |
| Enterprise | 9.9% | 6.5% |
| Total page views | 1,072 | 6,963 |
| Total LLM citations | 5,922 | 64,629 |
Feefo
Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy. From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....
- Customer Support
- Ease of Use
- Helpful
- User-Friendly
- Team Helpfulness
- Intuitive
Trustpilot
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
- Ease of Use
- Reputation Management
- Review Management
- Helpful
- Easy Setup
- Setup Ease