G2 Vendor Directory

Feefo vs. TrustMate.io

A side-by-side comparison based on G2 review data.

MetricFeefo

by Feefo

TrustMate.io

by TrustMata SA

Overall rating4.64.7
Review count15512
Ease of use8.87.9
Ease of setup8.98.8
Quality of support9.68.4
Meets requirements9.08.6
NPS8083.333333
Small Business51.7%100.0%
Mid-Market38.4%0.0%
Enterprise9.9%0.0%
Total page views1,07237
Total LLM citations5,922198

Feefo

Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • User-Friendly
  • Team Helpfulness
  • Intuitive

TrustMate.io

TrustMate.io helps you collect keyword-filled customer reviews to improve your search engine results, entice potential customers, and build a rock-solid online image. Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier. Automate your review requests and get beautiful, high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system. Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster.

Pros