G2 Vendor Directory

Feefo vs. Shopper Approved

A side-by-side comparison based on G2 review data.

MetricFeefo

by Feefo

Shopper Approved

by Shopper Approved

Overall rating4.64.7
Review count155239
Ease of use8.89.4
Ease of setup8.99.2
Quality of support9.69.5
Meets requirements9.09.4
NPS8083.62069
Small Business51.7%86.2%
Mid-Market38.4%13.4%
Enterprise9.9%0.4%
Total page views1,072556
Total LLM citations5,9223,377

Feefo

Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • User-Friendly
  • Team Helpfulness
  • Intuitive

Shopper Approved

Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading online review platforms in the world, but we're also the #1 Rated Review Platform - with a 4.8-star rating on G2, a 4.8-star rating on Capterra, and a 4.7-star rating on Trustpilot (our direct competitor). We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating.

Pros

  • Ease of Use
  • Reputation Management
  • Visibility Growth
  • Setup Ease
  • Easy Integrations
  • Time-saving