G2 Vendor Directory

Feefo vs. Reputation

A side-by-side comparison based on G2 review data.

MetricFeefo

by Feefo

Reputation

by Reputation

Overall rating4.64.5
Review count1552,469
Ease of use8.89.1
Ease of setup8.98.8
Quality of support9.69.0
Meets requirements9.09.2
NPS8069.56341
Small Business51.7%29.0%
Mid-Market38.4%45.5%
Enterprise9.9%25.4%
Total page views1,0722,443
Total LLM citations5,92215,748

Feefo

Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • User-Friendly
  • Team Helpfulness
  • Intuitive

Reputation

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

Pros

  • Ease of Use
  • Review Management
  • Helpful
  • Centralized Reviews
  • Reputation Management
  • Centralized Management