Feefo vs. Loox
A side-by-side comparison based on G2 review data.
| Metric | Feefo | Loox |
|---|---|---|
| Overall rating | 4.6 | 4.9 |
| Review count | 155 | 30 |
| Ease of use | 8.8 | 9.3 |
| Ease of setup | 8.9 | 9.5 |
| Quality of support | 9.6 | 9.2 |
| Meets requirements | 9.0 | 9.6 |
| NPS | 80 | 93.333333 |
| Small Business | 51.7% | 86.7% |
| Mid-Market | 38.4% | 13.3% |
| Enterprise | 9.9% | 0.0% |
| Total page views | 1,072 | 187 |
| Total LLM citations | 5,922 | 2,165 |
Feefo
Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy. From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....
- Customer Support
- Ease of Use
- Helpful
- User-Friendly
- Team Helpfulness
- Intuitive
Loox
Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content. 5 reasons merchants choose Loox Read why over 100,000 Shopify & Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales. 1. Collect more reviews, photos and videos - Loox gathers authentic product reviews by using smart and customizable review request emails.