G2 Vendor Directory

Feefo vs. Kudoz Reviews

A side-by-side comparison based on G2 review data.

MetricFeefo

by Feefo

Kudoz Reviews

by Kudoz Reviews

Overall rating4.65.0
Review count15512
Ease of use8.810.0
Ease of setup8.910.0
Quality of support9.610.0
Meets requirements9.010.0
NPS80100
Small Business51.7%25.0%
Mid-Market38.4%41.7%
Enterprise9.9%33.3%
Total page views1,072780
Total LLM citations5,92287

Feefo

Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • User-Friendly
  • Team Helpfulness
  • Intuitive

Kudoz Reviews

Kudoz is a reputation-management platform built for local businesses. We made it simple on purpose: new users can start sending review requests by email and text within 30 seconds of signing up. Kudoz Tap Cards let staff tap a customer’s phone to open the business’s review page instantly—perfect at checkout, front desk, or in-home visits. Our smart routing asks customers for feedback and directs positive experiences to public sites like Google, Facebook, and Yelp, while critical feedback is sent privately to the owner to resolve before it hurts your reputation.

Pros

  • Feedback Management
  • Ease of Use
  • Reputation Management
  • Problem Resolution
  • Service Quality
  • Insights