G2 Vendor Directory

FeedbackGenius vs. Shopper Approved

A side-by-side comparison based on G2 review data.

MetricFeedbackGenius

by SellerLabs

Shopper Approved

by Shopper Approved

Overall rating3.84.7
Review count13239
Ease of use8.89.4
Ease of setup6.79.2
Quality of support8.49.5
Meets requirements8.99.4
NPS7.69230883.62069
Small Business92.3%86.2%
Mid-Market7.7%13.4%
Enterprise0.0%0.4%
Total page views20556
Total LLM citations113,377

FeedbackGenius

A tool for Amazon sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, ask for feedback, monitor negative reviews, and more.

Pros

    Shopper Approved

    Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading online review platforms in the world, but we're also the #1 Rated Review Platform - with a 4.8-star rating on G2, a 4.8-star rating on Capterra, and a 4.7-star rating on Trustpilot (our direct competitor). We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating.

    Pros

    • Ease of Use
    • Reputation Management
    • Visibility Growth
    • Setup Ease
    • Easy Integrations
    • Time-saving