FeedbackGenius vs. Loox
A side-by-side comparison based on G2 review data.
| Metric | FeedbackGenius | Loox |
|---|---|---|
| Overall rating | 3.8 | 4.9 |
| Review count | 13 | 30 |
| Ease of use | 8.8 | 9.3 |
| Ease of setup | 6.7 | 9.5 |
| Quality of support | 8.4 | 9.2 |
| Meets requirements | 8.9 | 9.6 |
| NPS | 7.692308 | 93.333333 |
| Small Business | 92.3% | 86.7% |
| Mid-Market | 7.7% | 13.3% |
| Enterprise | 0.0% | 0.0% |
| Total page views | 20 | 187 |
| Total LLM citations | 11 | 2,165 |
FeedbackGenius
A tool for Amazon sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, ask for feedback, monitor negative reviews, and more.
Loox
Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content. 5 reasons merchants choose Loox Read why over 100,000 Shopify & Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales. 1. Collect more reviews, photos and videos - Loox gathers authentic product reviews by using smart and customizable review request emails.