G2 Vendor Directory

FedEx Ship Manager vs. ShipMonk

A side-by-side comparison based on G2 review data.

MetricFedEx Ship Manager

by FedEx

ShipMonk

by ShipMonk

Overall rating4.43.8
Review count9042
Ease of use9.08.4
Ease of setup8.98.7
Quality of support8.98.3
Meets requirements9.38.0
NPS64.77272742.857143
Small Business62.9%90.0%
Mid-Market21.3%10.0%
Enterprise15.7%0.0%
Total page views231229
Total LLM citations5231,003

FedEx Ship Manager

Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now.

Pros

  • Customer Experience
  • Functionality
  • Centralized Management
  • Efficiency Improvement
  • Tracking
  • Cost Saving

ShipMonk

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our 'merchant-first' core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated 'mom & pop' support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc.

Pros

  • Easy Access
  • User Interface
  • Shipping Efficiency
  • Navigation Ease
  • Simple
  • Ease of Use