G2 Vendor Directory

FedEx Ship Manager vs. ClickPost

A side-by-side comparison based on G2 review data.

MetricFedEx Ship Manager

by FedEx

ClickPost

by ClickPost

Overall rating4.44.8
Review count90148
Ease of use9.09.5
Ease of setup8.99.4
Quality of support8.99.6
Meets requirements9.39.4
NPS64.77272793.055556
Small Business62.9%21.7%
Mid-Market21.3%60.8%
Enterprise15.7%17.5%
Total page views2314,053
Total LLM citations5234,704

FedEx Ship Manager

Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now.

Pros

  • Customer Experience
  • Functionality
  • Centralized Management
  • Efficiency Improvement
  • Tracking
  • Cost Saving

ClickPost

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?"

Pros

  • Tracking
  • Ease of Use
  • Customer Support
  • Service Quality
  • Real-time Tracking
  • Helpful