G2 Vendor Directory

FedEx Ship Manager vs. AfterShip

A side-by-side comparison based on G2 review data.

MetricFedEx Ship Manager

by FedEx

AfterShip

by AfterShip

Overall rating4.44.7
Review count90311
Ease of use9.09.2
Ease of setup8.99.0
Quality of support8.99.3
Meets requirements9.39.2
NPS64.77272782.200647
Small Business62.9%86.8%
Mid-Market21.3%11.6%
Enterprise15.7%1.6%
Total page views2311,838
Total LLM citations52311,114

FedEx Ship Manager

Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now.

Pros

  • Customer Experience
  • Functionality
  • Centralized Management
  • Efficiency Improvement
  • Tracking
  • Cost Saving

AfterShip

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions.

Pros

  • Customer Support
  • Integrations
  • Helpful
  • Easy Integrations
  • Service Quality
  • Shipping Management