G2 Vendor Directory

Fathom vs. Otter.ai

A side-by-side comparison based on G2 review data.

MetricFathom

by Superhuman

Otter.ai

by Otter.ai

Overall rating5.04.4
Review count7,101506
Ease of use9.79.2
Ease of setup9.79.2
Quality of support9.88.7
Meets requirements9.79.0
NPS98.38983166.067864
Small Business78.2%72.7%
Mid-Market19.6%20.9%
Enterprise2.2%6.4%
Total page views13,3913,823
Total LLM citations62,41766,623

Fathom

Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman. ● Meeting Capture: Bot-based or fully Bot-Free - join with a visible notetaker or record silently, your choice, on every call. Bot-Free available on Mac today; Windows coming soon. ● Mobile: iOS app ● Meeting Intelligence: Ask Fathom instantly answers questions across your entire meeting history. Trackers proactively alert you when topics you care about come up.

Pros

  • AI Summary
  • Accuracy
  • Helpful
  • Ease of Use
  • Note-taking
  • Summaries

Otter.ai

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes.

Pros

  • Ease of Use
  • Helpful
  • Accuracy
  • Transcription
  • Meetings
  • AI Summary