G2 Vendor Directory

Fathom vs. Claap

A side-by-side comparison based on G2 review data.

MetricFathom

by Superhuman

Claap

by Claap

Overall rating5.04.6
Review count7,101481
Ease of use9.79.5
Ease of setup9.79.5
Quality of support9.89.3
Meets requirements9.79.4
NPS98.38983182.217573
Small Business78.2%48.9%
Mid-Market19.6%39.0%
Enterprise2.2%12.1%
Total page views13,3914,171
Total LLM citations62,4174,806

Fathom

Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman. ● Meeting Capture: Bot-based or fully Bot-Free - join with a visible notetaker or record silently, your choice, on every call. Bot-Free available on Mac today; Windows coming soon. ● Mobile: iOS app ● Meeting Intelligence: Ask Fathom instantly answers questions across your entire meeting history. Trackers proactively alert you when topics you care about come up.

Pros

  • AI Summary
  • Accuracy
  • Helpful
  • Ease of Use
  • Note-taking
  • Summaries

Claap

Claap is conversation intelligence for sales teams. It records your video calls, phone calls and in-person meetings (with or without a bot), syncs your emails, and turns every conversation into trusted data your AI agents can use to keep your CRM accurate, catch deal risks early and scale your playbook. Every conversation is transcribed, labeled and structured for retrieval, then opened to any AI agent through MCP (Model Context Protocol).

Pros

  • Ease of Use
  • Time-saving
  • Easy Recording
  • Helpful
  • Efficiency
  • Team Collaboration