G2 Vendor Directory

Facelift Data Studio vs. Qualtrics Customer Experience

A side-by-side comparison based on G2 review data.

MetricFacelift Data Studio

by Facelift

Qualtrics Customer Experience

by Qualtrics

Overall rating4.74.3
Review count68752
Ease of use9.18.6
Ease of setup9.07.9
Quality of support9.78.7
Meets requirements8.98.8
NPS89.70588255.647383
Small Business41.8%12.5%
Mid-Market38.8%35.5%
Enterprise19.4%52.0%
Total page views512,135
Total LLM citations11825,291

Facelift Data Studio

Advanced social media analytics, simplified! Facelift Data Studio is a social media analytics tool to track, benchmark and compare your social media channels. With the help of quintly decisions can get more data-backed and you can see what worked best in the past - for your own profiles and the ones of your competition. Dashboards, reports and even metrics are customizable, tailored specificly to your needs. The extensive Facelift Data Studio API makes data integrations easy and fast.

Pros

    Qualtrics Customer Experience

    Qualtrics XM for Customer Experience is the customer experience product used by the world's most iconic brands to immediately surface customer friction and guide frontline teams in the moment to better serve clients. Drive company-wide improvement—across processes, products, and digital properties—to increase customer lifetime value. Frontline Care (TM) uses omnichannel analytics and AI-powered automation to deliver powerful, personalized recommendations for every customer straight to your frontline customer care teams so you can increase usage, drive upsell, and reduce churn.

    Pros

    • Ease of Use
    • Analytics
    • Helpful
    • Reporting
    • Feedback Management
    • Insights Generation