G2 Vendor Directory

Facelift Cloud vs. Lumen by Talkwalker

A side-by-side comparison based on G2 review data.

MetricFacelift Cloud

by Facelift

Lumen by Talkwalker

by Hootsuite

Overall rating4.44.3
Review count41137
Ease of use8.98.8
Ease of setup8.68.6
Quality of support9.29.4
Meets requirements8.98.6
NPS6561.904762
Small Business22.0%39.3%
Mid-Market51.2%34.8%
Enterprise26.8%25.9%
Total page views61800
Total LLM citations375745

Facelift Cloud

With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant networks (Facebook, Instagram, TikTok, X(Twitter), etc.) and provides all components for social media marketing at an enterprise level. Facelift is ISO 27001 certified and offers maximum data security as it is fully hosted in Europe/Germany.

Pros

    Lumen by Talkwalker

    Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

    Pros

    • Customer Support
    • Customization
    • Trend Analysis
    • Feature Quantity
    • Multi-platform
    • Training