G2 Vendor Directory

Facelift Cloud vs. Lucidya - Social Media Analytics

A side-by-side comparison based on G2 review data.

MetricFacelift Cloud

by Facelift

Lucidya - Social Media Analytics

by Lucidya

Overall rating4.44.7
Review count41117
Ease of use8.99.2
Ease of setup8.69.0
Quality of support9.29.6
Meets requirements8.99.3
NPS6583.185841
Small Business22.0%52.2%
Mid-Market51.2%30.1%
Enterprise26.8%17.7%
Total page views61499
Total LLM citations3752,036

Facelift Cloud

With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant networks (Facebook, Instagram, TikTok, X(Twitter), etc.) and provides all components for social media marketing at an enterprise level. Facelift is ISO 27001 certified and offers maximum data security as it is fully hosted in Europe/Germany.

Pros

    Lucidya - Social Media Analytics

    Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging.

    Pros

    • Ease of Use
    • Setup Ease
    • Intuitive
    • Analytics
    • Trend Analysis
    • Training