AssetSonar vs. SolarWinds Service Desk
A side-by-side comparison based on G2 review data.
| Metric | AssetSonar | SolarWinds Service Desk |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 89 | 789 |
| Ease of use | 9.0 | 9.1 |
| Ease of setup | 8.8 | 8.8 |
| Quality of support | 9.3 | 9.0 |
| Meets requirements | 8.8 | 8.8 |
| NPS | 60.91954 | 53.333333 |
| Small Business | 10.1% | 8.2% |
| Mid-Market | 75.9% | 68.0% |
| Enterprise | 13.9% | 23.9% |
| Total page views | 1,129 | 1,346 |
| Total LLM citations | 2,737 | 9,590 |
AssetSonar
Cloud-based IT asset management platform bringing endpoint, identity, procurement, service, and usage data into one connected workspace so IT teams can see what they own, who is using it, where it is, and what needs attention. AssetSonar is EZO's connected IT management platform that unifies IT asset management (ITAM), IT service management (ITSM), and software asset management (SAM) in one system. It helps IT teams manage hardware, software, licenses, tickets, configuration items, patches, and employee technology workflows without stitching together spreadsheets and disconnected tools.
- Asset Management
- Ease of Use
- Product Quality
- Integrations
- Efficiency
- Simple
SolarWinds Service Desk
Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment.
- Ticketing System
- Asset Management
- Ticket Management
- Ease of Use
- User Interface
- Customer Satisfaction