G2 Vendor Directory

Edge vs. unitQ

A side-by-side comparison based on G2 review data.

MetricEdge

by Edge

unitQ

by unitQ

Overall rating4.84.5
Review count20948
Ease of use9.58.7
Ease of setup9.68.1
Quality of support9.89.2
Meets requirements9.68.5
NPS87.86407872.916667
Small Business64.4%8.3%
Mid-Market29.3%54.2%
Enterprise6.3%37.5%
Total page views2,106259
Total LLM citations1,2741,357

Edge

Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reviews
  • Navigation Ease
  • Review Increase

unitQ

unitQ is the AI quality intelligence platform that unifies every customer signal into one system, connects it to your most critical business metrics, and tells every team exactly what to prioritize — before your KPIs move. Built on six purpose-built products in one platform, unitQ gives organizations everything they need to detect issues the moment they emerge, understand their business impact, benchmark quality against competitors, evaluate every support interaction, uncover qualitative insight at scale, and act on what customers are saying across social — all from a single source of truth.

Pros

  • Customer Insights
  • Ease of Use
  • Customer Support
  • Insights Generation
  • Easy Integrations
  • Timely