G2 Vendor Directory

Edge vs. Survicate

A side-by-side comparison based on G2 review data.

MetricEdge

by Edge

Survicate

by Survicate

Overall rating4.84.6
Review count209215
Ease of use9.59.4
Ease of setup9.69.2
Quality of support9.89.5
Meets requirements9.69.1
NPS87.86407879.802956
Small Business64.4%45.5%
Mid-Market29.3%40.8%
Enterprise6.3%13.7%
Total page views2,106759
Total LLM citations1,2745,852

Edge

Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reviews
  • Navigation Ease
  • Review Increase

Survicate

Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 45+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further.

Pros

  • Ease of Use
  • Survey Management
  • Customer Support
  • Easy Integrations
  • Integrations
  • Customer Feedback