G2 Vendor Directory

Edge vs. SurveyMonkey

A side-by-side comparison based on G2 review data.

MetricEdge

by Edge

SurveyMonkey

by SurveyMonkey

Overall rating4.84.4
Review count20924,043
Ease of use9.59.3
Ease of setup9.69.1
Quality of support9.88.8
Meets requirements9.69.1
NPS87.86407858.566124
Small Business64.4%36.8%
Mid-Market29.3%34.3%
Enterprise6.3%28.9%
Total page views2,1068,375
Total LLM citations1,27420,551

Edge

Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reviews
  • Navigation Ease
  • Review Increase

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Easy Setup