Edge vs. Rippit
A side-by-side comparison based on G2 review data.
| Metric | Edge | Rippit |
|---|---|---|
| Overall rating | 4.8 | 4.6 |
| Review count | 209 | 24 |
| Ease of use | 9.5 | 8.5 |
| Ease of setup | 9.6 | 8.6 |
| Quality of support | 9.8 | 9.7 |
| Meets requirements | 9.6 | 9.2 |
| NPS | 87.864078 | 79.166667 |
| Small Business | 64.4% | 4.3% |
| Mid-Market | 29.3% | 87.0% |
| Enterprise | 6.3% | 8.7% |
| Total page views | 2,106 | 269 |
| Total LLM citations | 1,274 | 115 |
Edge
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.
- Helpful
- Customer Support
- Ease of Use
- Reviews
- Navigation Ease
- Review Increase
Rippit
Launch Agent Apps on Your Customer Conversations Rippit connects to your support, chat, and voice platforms to pull in all of your customer conversations and analyze 100% of them—not a sample or summary. Ask questions in plain English, and Rippit reads every relevant conversation to provide answers backed by your customers' own words.