G2 Vendor Directory

Edge vs. Forsta

A side-by-side comparison based on G2 review data.

MetricEdge

by Edge

Forsta

by Forsta

Overall rating4.84.2
Review count209335
Ease of use9.58.4
Ease of setup9.68.5
Quality of support9.88.4
Meets requirements9.68.6
NPS87.86407848.148148
Small Business64.4%27.8%
Mid-Market29.3%43.4%
Enterprise6.3%28.7%
Total page views2,106462
Total LLM citations1,2743,874

Edge

Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reviews
  • Navigation Ease
  • Review Increase

Forsta

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth.

Pros

  • Ease of Use
  • Insights
  • Efficiency Improvement
  • Customization
  • Integrations
  • Data Analysis