Edge vs. dropthought
A side-by-side comparison based on G2 review data.
| Metric | Edge | dropthought |
|---|---|---|
| Overall rating | 4.8 | 4.6 |
| Review count | 209 | 71 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 9.6 | 9.2 |
| Quality of support | 9.8 | 9.3 |
| Meets requirements | 9.6 | 9.1 |
| NPS | 87.864078 | 76.056338 |
| Small Business | 64.4% | 16.9% |
| Mid-Market | 29.3% | 74.6% |
| Enterprise | 6.3% | 8.5% |
| Total page views | 2,106 | 30 |
| Total LLM citations | 1,274 | 10 |
Edge
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.
- Helpful
- Customer Support
- Ease of Use
- Reviews
- Navigation Ease
- Review Increase
dropthought
DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to improved experiences and higher satisfaction and Net Promoter Scores. Instant feedback can be gathered through DropThought in three ways: via its mobile app, embedded API integrations, and on-site using tablet devices.
- Feedback Management
- Ease of Use
- Customer Feedback
- Helpful
- Review Improvement
- User Interface