Edge vs. Birdeye
A side-by-side comparison based on G2 review data.
| Metric | Edge | Birdeye |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 209 | 4,288 |
| Ease of use | 9.5 | 9.4 |
| Ease of setup | 9.6 | 9.2 |
| Quality of support | 9.8 | 9.5 |
| Meets requirements | 9.6 | 9.4 |
| NPS | 87.864078 | 84.183919 |
| Small Business | 64.4% | 46.5% |
| Mid-Market | 29.3% | 34.1% |
| Enterprise | 6.3% | 19.4% |
| Total page views | 2,106 | 19,539 |
| Total LLM citations | 1,274 | 127,824 |
Edge
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.
- Helpful
- Customer Support
- Ease of Use
- Reviews
- Navigation Ease
- Review Increase
Birdeye
Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.
- Ease of Use
- Helpful
- Review Management
- Customer Support
- Features
- Reviews