Edge vs. AskNicely
A side-by-side comparison based on G2 review data.
| Metric | Edge | AskNicely |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 209 | 1,051 |
| Ease of use | 9.5 | 9.5 |
| Ease of setup | 9.6 | 9.3 |
| Quality of support | 9.8 | 9.5 |
| Meets requirements | 9.6 | 9.4 |
| NPS | 87.864078 | 88.058252 |
| Small Business | 64.4% | 43.2% |
| Mid-Market | 29.3% | 48.0% |
| Enterprise | 6.3% | 8.7% |
| Total page views | 2,106 | 714 |
| Total LLM citations | 1,274 | 3,950 |
Edge
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.
- Helpful
- Customer Support
- Ease of Use
- Reviews
- Navigation Ease
- Review Increase
AskNicely
AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day.
- Ease of Use
- Customer Support
- Customer Feedback
- Helpful
- Easy Setup
- Intuitive