G2 Vendor Directory

Extensiv 3pl Warehouse Manager vs. ServiceManager

A side-by-side comparison based on G2 review data.

MetricExtensiv 3pl Warehouse Manager

by Descartes Systems Group

ServiceManager

by ServiceCentral

Overall rating4.04.2
Review count4014
Ease of use8.28.1
Ease of setup7.67.9
Quality of support7.88.8
Meets requirements8.18.9
NPS2038.461538
Small Business72.5%21.4%
Mid-Market25.0%57.1%
Enterprise2.5%21.4%
Total page views28018
Total LLM citations2,89116

Extensiv 3pl Warehouse Manager

Extensiv 3PL Warehouse Manager is the leader in cloud-based warehouse management system (WMS) solutions built to meet the unique needs of the 3PL warehousing community. Serving as the backbone of our customers' operations, our platform quickly transforms paper-based, error-prone businesses into service leaders who can focus on customer satisfaction, operate more efficiently, and grow faster. Offering a comprehensive warehouse management platform, we make it easy for 3PLs to manage inventory, automate routine tasks, and deliver complete visibility to their customers.

Pros

  • Ease of Use
  • Order Management
  • Inventory Management
  • Interface Usability
  • Customer Support
  • Easy Access

ServiceManager

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

Pros

  • Returns Management
  • Ease of Use
  • Efficiency Improvement
  • Efficiency