G2 Vendor Directory

Exponent Case Management vs. NewOrg

A side-by-side comparison based on G2 review data.

MetricExponent Case Management

by Exponent Partners

NewOrg

by New Org

Overall rating3.94.7
Review count1625
Ease of use7.09.2
Ease of setup5.79.1
Quality of support6.99.8
Meets requirements7.89.4
NPS12.584
Small Business31.3%69.6%
Mid-Market62.5%30.4%
Enterprise6.3%0.0%
Total page views49188
Total LLM citations47235

Exponent Case Management

Exponent Case Management is designed to drive radically better impact for your Human Services agency. Ideal for case workers, program managers, and agency leaders, the application is a fully-featured, customizable solution with intake, assessment, service tracking, case records, outcomes reporting, referral tracking, and more. Built on the Salesforce platform, Exponent Case Management allows you to directly connect your program data to your impact with funder and performance reporting at your fingertips. Ideal for mid-to-large nonprofit organizations.

Pros

  • Salesforce Integration
  • Customer Support

NewOrg

NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting.

Pros

  • Customer Support
  • Report Generation
  • Reporting
  • Response Time
  • Ease of Use
  • Time-saving