Exponent Case Management vs. NewOrg
A side-by-side comparison based on G2 review data.
| Metric | Exponent Case Management | NewOrg |
|---|---|---|
| Overall rating | 3.9 | 4.7 |
| Review count | 16 | 25 |
| Ease of use | 7.0 | 9.2 |
| Ease of setup | 5.7 | 9.1 |
| Quality of support | 6.9 | 9.8 |
| Meets requirements | 7.8 | 9.4 |
| NPS | 12.5 | 84 |
| Small Business | 31.3% | 69.6% |
| Mid-Market | 62.5% | 30.4% |
| Enterprise | 6.3% | 0.0% |
| Total page views | 49 | 188 |
| Total LLM citations | 47 | 235 |
Exponent Case Management
Exponent Case Management is designed to drive radically better impact for your Human Services agency. Ideal for case workers, program managers, and agency leaders, the application is a fully-featured, customizable solution with intake, assessment, service tracking, case records, outcomes reporting, referral tracking, and more. Built on the Salesforce platform, Exponent Case Management allows you to directly connect your program data to your impact with funder and performance reporting at your fingertips. Ideal for mid-to-large nonprofit organizations.
- Salesforce Integration
- Customer Support
NewOrg
NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting.
- Customer Support
- Report Generation
- Reporting
- Response Time
- Ease of Use
- Time-saving