G2 Vendor Directory

Exceed.ai vs. Gupshup

A side-by-side comparison based on G2 review data.

MetricExceed.ai

by Genesys

Gupshup

by Gupshup

Overall rating4.64.4
Review count8867
Ease of use9.39.0
Ease of setup9.19.0
Quality of support9.68.7
Meets requirements9.29.1
NPS76.19047666.666667
Small Business59.3%23.9%
Mid-Market36.0%46.3%
Enterprise4.7%29.9%
Total page views193932
Total LLM citations1,0058,649

Exceed.ai

Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is followed up with, nurtured, and qualified using two-way email conversations. When a lead is qualified and ready to talk to a human it will go ahead and book a meeting directly on your rep’s calendar.

Pros

  • Helpful
  • Lead Generation
  • Automation
  • Time-saving
  • Features
  • Efficiency

Gupshup

Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia, the Middle East, and the United States to deliver better customer experience, and increased revenue while saving costs. Citibank, Akzo Nobel, Khan Academy, Unilever, MPL, Netflix, Flipkart, and Ola are a few of its leading clients. With a single messaging API for 30+ channels across voice, text, and chat, the Gupshup Conversation Cloud powers over 10 billion messages per month.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Easy Integrations
  • Features
  • Staff Support