G2 Vendor Directory

Exceed.ai vs. 360Dialog

A side-by-side comparison based on G2 review data.

MetricExceed.ai

by Genesys

360Dialog

by 360Dialog

Overall rating4.64.7
Review count88147
Ease of use9.39.3
Ease of setup9.19.2
Quality of support9.69.7
Meets requirements9.29.5
NPS76.19047684.285714
Small Business59.3%79.9%
Mid-Market36.0%19.4%
Enterprise4.7%0.7%
Total page views1931,939
Total LLM citations1,00534,482

Exceed.ai

Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is followed up with, nurtured, and qualified using two-way email conversations. When a lead is qualified and ready to talk to a human it will go ahead and book a meeting directly on your rep’s calendar.

Pros

  • Helpful
  • Lead Generation
  • Automation
  • Time-saving
  • Features
  • Efficiency

360Dialog

360Dialog is an Official Meta Solution Partner providing WhatsApp Business API infrastructure, a partner platform for ISVs and resellers, and managed campaign services. Trusted by 1,000+ partners and 100,000+ businesses worldwide. WhatsApp Business API Direct API access for developers and businesses integrating WhatsApp into their own systems. Transparent flat-fee pricing with no markup on Meta messaging fees.

Pros

  • Ease of Use
  • Easy Integrations
  • User Interface
  • Features
  • Customer Support