G2 Vendor Directory

Evly vs. Voiceflow

A side-by-side comparison based on G2 review data.

MetricEvly

by Everhelp

Voiceflow

by Voiceflow

Overall rating4.94.5
Review count22115
Ease of use9.79.0
Ease of setup9.59.0
Quality of support9.68.7
Meets requirements9.48.8
NPS90.90909169.565217
Small Business81.8%70.0%
Mid-Market18.2%17.0%
Enterprise0.0%13.0%
Total page views3681,497
Total LLM citations15331,961

Evly

Evly is an AI customer support platform from Everhelp for mid-size digital businesses in SaaS, eCommerce, hospitality, fintech, gaming and logistics. Evly is the AI layer of Everhelp’s Result-as-a-Service ecosystem, which combines human talent, AI and process optimization to deliver measurable support outcomes. Unlike generic chatbots, Evly works inside your helpdesk, CRM and billing systems, so it resolves tickets instead of just replying to them.

Pros

  • Ease of Use
  • Automation
  • Customer Satisfaction
  • Tracking
  • Connectivity
  • Easy Integrations

Voiceflow

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces.

Pros

  • Ease of Use
  • Features
  • Easy Integrations
  • Integrations
  • Customer Support
  • Artificial Intelligence