Evly vs. Maqsam
A side-by-side comparison based on G2 review data.
| Metric | Evly | Maqsam |
|---|---|---|
| Overall rating | 4.9 | 4.7 |
| Review count | 22 | 108 |
| Ease of use | 9.7 | 9.5 |
| Ease of setup | 9.5 | 9.2 |
| Quality of support | 9.6 | 9.3 |
| Meets requirements | 9.4 | 9.1 |
| NPS | 90.909091 | 83.018868 |
| Small Business | 81.8% | 58.1% |
| Mid-Market | 18.2% | 38.1% |
| Enterprise | 0.0% | 3.8% |
| Total page views | 368 | 717 |
| Total LLM citations | 153 | 3,040 |
Evly
Evly is an AI customer support platform from Everhelp for mid-size digital businesses in SaaS, eCommerce, hospitality, fintech, gaming and logistics. Evly is the AI layer of Everhelp’s Result-as-a-Service ecosystem, which combines human talent, AI and process optimization to deliver measurable support outcomes. Unlike generic chatbots, Evly works inside your helpdesk, CRM and billing systems, so it resolves tickets instead of just replying to them.
- Ease of Use
- Automation
- Customer Satisfaction
- Tracking
- Connectivity
- Easy Integrations
Maqsam
The first Arabic-native AI agent integrated into the region’s leading customer service software. We are the leading Arabic AI-powered customer service software in the MENA region, revolutionizing customer experience by integrating with CRMs to optimize data management, automate tasks, boost efficiency, and drive revenue growth while offering local numbers globally. Maqsam’s Arabic-native AI Agent brings smarter conversations to the Arab world.
- Ease of Use
- Features
- Helpful
- Customer Support
- Call Management
- Easy Integrations