G2 Vendor Directory

EV Reach vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricEV Reach

by EasyVista

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.54.7
Review count432396
Ease of use9.09.4
Ease of setup8.78.9
Quality of support9.19.3
Meets requirements9.19.5
NPS65.18691679.949239
Small Business9.6%15.0%
Mid-Market59.6%36.5%
Enterprise30.8%48.6%
Total page views434899
Total LLM citations7186,953

EV Reach

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation .

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Useful
  • Tool Utility

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus