Essential ERM vs. SmartSuite
A side-by-side comparison based on G2 review data.
| Metric | Essential ERM | SmartSuite |
|---|---|---|
| Overall rating | 4.8 | 4.4 |
| Review count | 42 | 186 |
| Ease of use | 9.7 | 8.9 |
| Ease of setup | 9.5 | 8.9 |
| Quality of support | 9.9 | 9.1 |
| Meets requirements | 9.5 | 8.9 |
| NPS | 92.682927 | 58.62069 |
| Small Business | 29.3% | 50.8% |
| Mid-Market | 34.1% | 31.9% |
| Enterprise | 36.6% | 17.3% |
| Total page views | 236 | 512 |
| Total LLM citations | 353 | 4,515 |
Essential ERM
Essential ERM® is an easy and cost-effective web-based risk management tool used by organizations in over 20 sectors and 70 countries. It can be activated, configured and used productively in minutes. You access it through a web browser, and there is nothing for your IT team to install or support. Risk management experience is not required, as the tool guides business users through the risk identification and management process. The tool distributes work among your management team and aggregates input to generate reports automatically.
- Customer Support
- Risk Management
- Ease of Use
- Helpful
- Intuitive
- User Interface
SmartSuite
SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.
- Ease of Use
- Flexibility
- Customer Support
- Intuitive
- User Interface
- Efficiency